About Us
At Lumino, we believe great work starts with great partnerships.
We’re a communications consultancy that helps brands get smart, strategic results, especially when dealing with complex topics like Wikipedia, government contracting, and AI-powered search. Our secret? We’re the kind of agency that actually over-communicates. We teach. We explain. And we ultimately leave you wiser and better equipped than we found you.
Unlike vendors who disappear after project delivery, we show our work and set you up to succeed long after we're gone. On Wikipedia, that means teaching you the rules and setting you up with engagement-ready accounts. In government contracting, that means helping you find and win the contracts that secure your business for the future. And with AI, that means explaining how search engine optimization (SEO) is transitioning to generative engine optimization (GEO) and providing you with a long-term plan for optimizing content for AI-powered search engines.
Our goal isn’t just to deliver results. It’s to make you look good. We know you’re juggling a lot, and we’re here to take something off your plate — not add more to it. Think of us as the partner who quietly does the heavy lifting behind the scenes so your team shines in the spotlight.
We don’t chase every client. If it’s not a fit, we’ll say so. But if we do work together, you’ll get a team that’s thorough, strategic, and deeply committed to your success. No surprises. No smoke and mirrors. Just smart people doing thoughtful work, with a level of care and communication that’s frankly rare in this space.
If you're looking for someone you can trust to get it right — and explain it along the way — you’ve come to the right place.
Meet Our Team
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Have a question about Wikipedia? Rhiannon can help. Working as a Wiki consultant for more than a decade, she knows how to guide brands and notable individuals through the notoriously tricky platform. Also ask her about her latest skincare tricks, tips for raising twin boys, or how to perfect a cup of tea.
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Jenny helps marketing and communications teams meet business objectives—on time and on budget. She understands how large organizations operate and works with her partners to make incremental progress and prove results along the way. She traded CrossFit for Peloton during the pandemic and is happy to geek out about lifting anytime.
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Sheri knows people. Whether she’s managing our client partners or the Lumino team, she does everything she can to set us up for success. She gives the best gifts and always shows up prepared (she literally keeps greeting cards in her purse for unexpected occasions). If she didn’t have a passion for marketing and communications, she’d be running the hippest event planning consultancy.
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Andrew is the entry point to Lumino for most of our partners. He strives to understand your needs and goals and then match you to the right solutions to alleviate your pain points. He is typically found reading post-apocalyptic fiction or exploring the Bay Area with his dogs Shima and Leo. And he is always down for happy hour.
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Pete is a veteran marketing strategist, skilled internet sleuth and the leader of our digital listening operations. He loves to sift through online chatter to find the conversations (and public records) most impactful for your business or brand. And with a master's degree in political science and background in public-sector work, he can also assist with strategic communication and policy research.
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Angie is an experienced project manager with a sophisticated skillset for client communication, task tracking, and problem solving. When your project is in her hands, you can trust it will run smoothly and efficiently. She was born and raised in Oklahoma, but now lives with her husband and two girls in Portland, Oregon.
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Colin is at home in the weeds, transforming research into vibrant copy. With an extensive background in journalism, he gets the details right and the message to sing on the tightest of deadlines. He’s also the guy who brought a book to the bar and is friendlier than he looks.
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Sarah loves organizing projects and guiding clients through the Lumino process. She is a creative problem solver and is passionate about implementing efficient workflows. When she isn’t supporting the Lumino team, you can find her spending time with her family snowboarding, or exploring a new hiking trail with her dog Charlie.
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Part air traffic controller and part behind-the-scenes producer, Kat is an experienced administrative and operations manager with a penchant for organization, problem-solving, and getting stuff done. When she's not working, you can find her playing video games, working out, watching horror movies, tending to her garden/houseplants, or exploring with her dog Ripley.
The Lumino Rules: What to Expect When You Work With Us
We overcommunicate (on purpose).
You’ll never wonder where your project stands. We share updates early, often, and clearly because no one likes surprises.
We teach as we go.
We don’t just “do it for you.” We show our work so you understand what we did, why it mattered, and how to manage it going forward.
We respect your expertise.
You know your business. We know ours. We do our best work when there's trust on both sides.
We speak human.
We turn complex rules (even Wikipedia’s) into clear recommendations, not jargon.
We tell you the truth, even when it’s not fun.
If your Wikipedia draft won’t fly, we’ll say so. If a proposal needs a stronger message, we’ll tell you. If your top GEO result is something negative, you’ll hear it from us before someone else. That’s part of the job.
We design for independence.
We’ll always give you the tools and documentation to keep going without us. We’re consultants happy to work ourselves out of a job. (Just pass our name along to the next person who needs us.)
We protect your time.
Our goal is to take work off your plate. We don’t need hand-holding. Our process is designed to get the direction we need from the jump so we can operate (mostly) independently.
We believe in shared wins.
Our job is to make you look good — to your boss, your client, your board. We work behind the scenes so you can take the credit.
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2021 Lumino All-Hands Retreat
Our team traveled to Vail, Colorado to attend the 2021 All-Hands Retreat.
Interested in joining the Lumino team?
Email us at jobs@luminodigital.com.